Privacy Policy

Last updated: August 4, 2026. Your privacy and data security are fundamental to how Craftsflow operates.

1. Information We Collect

Craftsflow ("we", "our", or "us"), a subsidiary of AR Webcrafts, collects information you provide directly to us when requesting a demo, submitting contact forms, booking consultations, or utilizing our AI lead recovery and marketing infrastructure services.

  • Personal Identifier Data: Full name, business email address, phone number, and physical business address.
  • Business Information: Company name, website URL, industry sector, campaign budgets, and CRM integration parameters.
  • Technical & Analytics Data: IP address, browser type, device specifications, operating system, and interaction logs collected via essential cookies and analytics tools.

2. How We Use Your Information

We utilize the collected information strictly for legitimate business purposes, including:

  • Delivering, configuring, and optimizing our AI lead recovery, SMS sequencers, and marketing pipelines.
  • Processing consultation requests and scheduling calendar appointments.
  • Sending critical operational updates, campaign performance analytics, and invoicing.
  • Maintaining system security, preventing fraudulent activity, and complying with legal obligations.

3. SMS & Telecommunications Policy

Craftsflow complies with TCPA and A2P 10DLC regulations. We do not sell, rent, or trade your phone numbers or mobile messaging consent to third parties. Phone numbers provided for SMS automation or missed-call textback services are used exclusively to route customer communications for your business account.

4. Data Sharing and Third-Party Processors

We do not sell your personal data. We share information only with trusted third-party infrastructure providers necessary to operate our platform (e.g., Stripe for payment processing, Cal.com for scheduling, and cloud hosting infrastructure). All third parties are contractually bound to safeguard your data.

5. Data Retention & Security

We employ enterprise-grade encryption (TLS/SSL) for all data in transit and at rest. We retain personal and business information only as long as necessary to fulfill active service agreements or meet regulatory accounting obligations.

6. Your Data Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact our privacy compliance team at info@craftsflow.com or call +1 (307) 278-4862.