Local Business Case Study
42 New Patient Bookings per Month
How a family dental practice ranked in the top 3 on Google Maps local search and automated their patient feedback collection.
42 New Bookings & 85+ 5-Star Reviews
By integrating a review request sequence into their patient check-out, Westside Dental grew their local ranking and Google Maps footprint.
The Challenge
The clinic was losing potential patients to competitors with higher review counts on Google. Their Google Business listing sat on page 3, resulting in zero inbound phone calls or online bookings.
Our Custom Strategy
We built a localized maps and reviews campaign:
- Maps Keyword Optimization: Adjusted categories and optimized their profile content for local searches.
- Automated Review Loop: Created a GoHighLevel workflow that automatically texted feedback survey links to patients 30 minutes after appointment checkout.
- Local Directory Citation Sync: Cleaned up listing profiles across 80+ online directories.